Returns & Exchanges
At Mountain Racing Products, we stand behind our high-performance gear and offer a 30-day return window for items in new, uninstalled condition with original packaging. We aim to ensure every athlete is equipped with the right components for their next adventure.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Securely pack the unused products in their original manufacturer packaging to ensure they are protected from damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technical team inspects the returned equipment, we will process your refund or ship your replacement within 5-7 business days.
